Privacy Policy

Last updated: August 24, 2026

1. What we collect

We collect the account details you give us when you sign up (your name and email), the business information you choose to enter (your business name, services, hours, photos, and similar), and basic usage data about how Helpfol is used (pages visited and actions taken), which helps us understand what works.

2. How we use it

We use this information to run Helpfol - your page, your website, and your workspace - to improve the product, and to respond when you contact us. Your information is never sold, and we do not use it to sell advertising.

3. Where it is stored

Your data is stored with reputable cloud infrastructure providers and encrypted in transit using industry-standard protocols.

4. Your rights

Your data is yours. You can access it, export it, or delete it at any time. Deleting your account removes your data from our live systems. For any of these, email [email protected] or use the controls in your workspace.

5. Cookies

Helpfol uses a small number of cookies to keep you signed in and remember your preferences. The complete list of what we store is on the cookies page.

6. Analytics in plain words

We count visits and page views to see what is useful and what is not. This is done to improve Helpfol - anonymously where possible, and never for sale.

7. Changes

If this policy changes, we will update this page and the date at the top.

8. Contact

Questions about privacy? Email [email protected].

Helpfol is operated by Nojiin Pty Ltd - ACN 683 304 083 - ABN 15 683 304 083